Location: Seoul, South Korea
Project Type: Large Commercial Complex
Deployment Scale: ~150–200 users across security and operations teams
System: PoC + DMR Hybrid Communication
Background
A busy shopping mall in Seoul required a more reliable communication system to support daily security operations, especially during weekends and promotional events.
Challenges
- Inconsistent signal coverage in basement and indoor areas
- Limited coordination between patrol teams and control room
- Difficulty managing staff during peak hours
Solution
A hybrid setup was introduced combining DMR for indoor stability and PoC for wide-area communication, supported by a basic dispatch interface and group-based communication structure.
Outcome
Communication became more consistent across all zones, and coordination between teams improved, especially during high-traffic periods.